General Questions
Heslaa Tea is a premium tea company dedicated to providing high-quality, ethically
sourced tea blends from Sri Lanka and beyond. We strive to bring the finest flavors
to tea lovers worldwide.
We have a strong presence in Sri Lanka, USA, and Canada, ensuring seamless
distribution and service to global customers.
Our Products
Our range includes:
• Black Tea – Bold, rich flavors.
• Green Tea – Fresh, antioxidant-packed.
• White Tea – Light and delicate.
Consider flavor preferences, caffeine levels, and health benefits. If unsure, our
curated selections offer guidance based on different tastes and needs.
Ordering & Shipping
Orders can be placed directly through our website. Browse our selection, add items
to your cart, and complete the checkout process.
Yes! We ship to Canada, USA, Australia, Poland, Dubai, Saudi Arabia, Russia,
Belarus, United Kingdom, and Germany.
Processing takes 2-3 business days, and delivery time varies between 5-15
business days, depending on your location.
Absolutely! Once shipped, you’ll receive a tracking link. For businesses, we offer
direct DHL tracking integration to ensure seamless monitoring.
Customer Support & Policies
If you receive a damaged or incorrect product, please contact us within 7 days of
delivery, and we’ll assist you in resolving the issue.
You can reach us via email, phone, or our website’s live chat for any inquiries or
support.